We’re seeking a Sales Engineer to join our growing team and play a critical role in the pre-sales process across our three healthcare SaaS business units. This individual will act as the technical expert throughout the sales cycle — helping articulate product capabilities, guide solution design, and ensure seamless handoffs to our implementation and client success teams.

You are a solutions-oriented communicator with a strong grasp of SaaS technology and healthcare operations. You bring a consultative approach to sales engagements, are adept at translating requirements into solutions, and excel in both customer-facing and technical environments.

What you'll do

Customer Discovery & Solution Design

• Lead Business/Workflow Process Assessments (BPAs) with prospective clients to uncover workflow gaps and opportunities
• Develop tailored solution presentations and product demos that speak to the clinical, operational, and IT stakeholders
• Translate complex requirements into scalable, implementable system configurations

Pre-Sales & Implementation Collaboration

• Partner with Account Executives to provide technical consultation during the sales cycle
• Own the technical handoff from Sales to Implementation, ensuring complete and accurate knowledge transfer
• Support Implementation Managers during configuration, testing, and go-live

Technical Expertise & Customer Enablement

• Serve as the technical subject matter expert for integrations, system capabilities, and data flows
• Consult on EMR/EHR integration options, API workflows, and custom configurations
• Document customer-specific requirements and provide input to internal knowledge bases and enablement tools

Cross-Functional Partnership

• Collaborate with Product to share market feedback and feature gaps
• Provide insights to Customer Success and Support for long-term customer outcomes
• Align with Marketing to support technical content development as needed

About you

• 3+ years in a Sales Engineer, Solutions Consultant, or Implementation Consultant role within a SaaS environment
• Experience with healthcare technology, medical practice operations, or surgical workflow solutions
• Strong technical fluency; ability to articulate platform capabilities and integration mechanics
• Familiarity with APIs, HL7/FHIR, and EMR/EHR systems (e.g., Epic, Cerner, Athenahealth)
• Exceptional communication and presentation skills across clinical, operational, and technical audiences
• ​​Proven ability to support multiple products, teams, and priorities in a fast-paced, evolving environment
• Experience developing scalable documentation and pre-sales assets is a plus
• Collaborative and proactive team player with a customer-first mindset

_____________________________

Learn more about Surgimate

Our Product & Mission:

At Surgimate, we are an enterprise SaaS company on a mission to change how healthcare practices coordinate the most important part of their business – surgery.

Surgimate organization represents 3 product lines: Surgimate, ImplantBase and openDoctor. Together, we are revolutionizing the surgical value chain for medical practices, staff and patients.

Our Team:

At Surgimate, we are a remote first team distributed across the US with R&D Centers in Israel & India. We offer opportunities for our team to spend time together at meetups, volunteer, and work flexibly.

Read more about our team & values here: https://www.surgimate.com/careers/

Our Benefits:

Full time, US based team members can expect:

• Competitive salary plus commissions/bonus, 401(k) with company match up to 4%

• 100% employer covered medical, dental & vision plans for the employee through UHC. Plus, employee covered plans available for dependents.

• Mental health & EAP programs, Long Term Disability and Life Insurance

• Monthly Home Internet, Meal & Wellness allowances

• Home Office Setup & Equipment (Mac or PC of your choice!)

• Flexible Time Off:

• 10 Holidays + 2 Holiday Eves

• 18 days PTO, 18 days Sick Leave

• Additional days off for SurgiGive (volunteering 1), Birthday Celebration (1) & Recharge (3)

Our benefits may vary by country. Please ask your recruiting contact if you have any questions.

Applicants must be authorized to work in the United States without sponsorship.